Privacy and Cookies Policy

Who we are
Our website address is: https://www.redhawkbooks.co.uk

Red Hawk Books is an imprint of Red Hawk Media Ltd whose website can be found at: https://www.redhawkmedia.co.uk

What personal data we collect and why we collect
We collect data such as name, address, email and (if submitted) telephone number. We do this in order to sell books and ship to customers.

Comments
We do not allow or collect comments at www.redhawkbooks.co.uk .

Contact forms
Personal data: email address; first name; last name; various types of data.

Analytics
Word press stats, Google Analytics, Facebook Ads conversion tracking. (Personal data: cookies. Usage data.)
Facebook Analytics for Apps, Facebook Like button and social widgets Personal Data: Usage Data; various types of Data as specified in the privacy policy of the service.
Managing contacts and sending messages
Personal Data: email address

Who we share your data with
Handling Payments
Pay Pal

Personal Data: various types of Data as specified in the privacy policy of the service.
Postal, Shipping and Delivery services
Royal Mail (UK), Hermes, DHL
We submit your name, address, email and (occasionally) telephone number to facilitate deliveries.

Selling goods and services online
The personal data we collect are used to provide the user with services or to sell goods, including payment and possible delivery.
The personal data collected to complete the payment may include the credit card, the bank account used for the transfer, or any other means of payment agreed between us (Red Hawk Media Ltd) and the buyer. The kind of data collected by www.redhawkbooks.co.uk depends on the payment system used.

How long we retain your data
If you purchase one of our products we retain the following information to ensure timely delivery and after-sales follow-up such as customer satisfaction, advice on care and use and replacement or refund if necessary: Name, address, telephone number (if submitted), details of purchase.
Apart from submitting this data to shipping and courier companies for delivery of the goods, or to our Red Hawk Media licensees for fulfilment of customer orders, we do not pass this information to third parties for any other purpose.

What rights you have over your data
If you have purchased an item on this site, or have sent us an email, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.

Cookies
Cookies consist of portions of code installed in the browser that assist the Owner in providing the Service according to the purposes described. Some of the purposes for which Cookies are installed may also require the User’s consent.

Where the installation of Cookies is based on consent, such consent can be freely withdrawn at any time following the instructions provided in this document.

Technical Cookies and Cookies serving aggregated statistical purposes

Activity strictly necessary for the functioning of the Service

Activity regarding the saving of preferences, optimization, and statistics

Other types of Cookies or third parties that install Cookies

Technical Cookies and Cookies serving aggregated statistical purposes

Some of the services listed below collect statistics in an anonymized and aggregated form and may not require the consent of the User or may be managed directly by the Owner – depending on how they are described – without the help of third parties.

If any third party operated services are listed among the tools below, these may be used to track Users’ browsing habits – in addition to the information specified herein and without the Owner’s knowledge. Please refer to the privacy policy of the listed services for detailed information.

Analytics
Contacting the User
Displaying content from external platforms
Interaction with external social networks and platforms
SPAM protection

In addition to what is specified in this document, the user can manage preferences for cookies directly from within their own browser and prevent – for example – third parties from installing cookies.
Through browser preferences, it is also possible to delete cookies installed in the past, including the cookies that may have saved the initial consent for the installation of cookies by this website.
Users can, for example, find information about how to manage cookies in the most commonly used browsers at the following addresses: Google Chrome, Mozilla Firefox, Apple Safari and Microsoft Internet Explorer.

With regard to cookies installed by third parties, users can manage their preferences and withdrawal of their consent by clicking the related opt-out link (if provided), by using the means provided in the third party’s privacy policy, or by contacting the third party.
In addition to the information provided above, users may follow the instructions provided on the initiatives by the EDAA (EU), the Network Advertising Initiative (US) and the Digital Advertising Alliance (US), DAAC (Canada), DDAI (Japan) or other similar services. Such initiatives allow users to select their tracking preferences for most of the advertising tools. The owner thus recommends that users make use of these resources in addition to the information provided in this document.

Owner and data control
For owner contact address and email: Use contact form on this page.

Since the installation of third-party cookies and other tracking systems through services used within www.redhawkbooks.co.uk cannot be technically controlled by Red Hawk Media Ltd, any specific references to cookies and tracking systems installed by third parties are to be considered advisory and indicative. In order to obtain complete information, the user is requested to consult the privacy policy for the respective third-party services listed in this document. Given the complexity surrounding the identification of technologies based on cookies, users are encouraged to contact Red Hawk Media Ltd should they wish to receive any further information on the use of cookies by www.redhawkbooks.co.uk or www.redhawkmedia.co.uk  .